Frequently Asked Questions | Dentist in Hamilton
Answers to the questions we hear most from Hamilton patients. Can’t find what you’re looking for? Book an appointment or call us.
New Patients
Are you accepting new patients in Hamilton?
Yes — Hamilton City Dental is accepting new patients of all ages in Hamilton and the surrounding area. You can request an appointment online or call (289) 778-3717.
What should I bring to my first visit?
Please bring your health card, your insurance details (and CDCP information if applicable), and a list of any medications you take. See our New Patient page for the full first-visit checklist.
Do you see children?
Yes, we welcome the whole family, from a child's first visit through to senior care.
How do I find a dentist accepting new patients near me in Hamilton?
Hamilton City Dental in downtown Hamilton is currently accepting new patients. The easiest way to get started is to request an appointment online or call (289) 778-3717, and our team will help you book your first visit.
Appointments & Emergencies
Do you offer same-day emergency appointments?
Yes. We reserve time for dental emergencies and offer same-day relief for problems like toothaches, broken teeth and lost fillings whenever possible. Call us as early in the day as you can.
How do I book an appointment?
Use the Request Appointment form on our Book Appointment page, or call (289) 778-3717. We don't use a third-party booking system — your request comes straight to our team.
What are your office hours?
Our hours are: Mon – Tue 8 AM – 6:30 PM; Wed – Thu 8 AM – 5 PM; Fri – Sun Closed.
Insurance & CDCP
Do you accept the Canadian Dental Care Plan (CDCP)?
Yes, we accept the CDCP. Please note we're unable to assist with CDCP applications, but we're happy to bill the plan once you're approved.
Do you direct-bill insurance?
Yes, we direct-bill most private insurance plans so you pay less out of pocket. We'll review a clear estimate with you before treatment begins.
Is cosmetic treatment covered?
Cosmetic treatments such as whitening and veneers are usually not covered by insurance or the CDCP. We'll always be upfront about costs.
Services
What dental services do you offer?
We offer family, children's, emergency and cosmetic dentistry, dental hygiene, crowns and bridges, root canals, dental implants, Invisalign, teeth whitening and wisdom teeth removal. See our Services page for details.
Do you place dental implants in-house?
Yes — Dr. Fadi Bahnam places and restores dental implants right here in our Hamilton office.
Costs & Payment
How much does a dental checkup cost in Hamilton?
The cost of a checkup depends on what's needed (exam, cleaning, X-rays). We follow the Ontario Dental Association fee guide and will always review a clear estimate with you before treatment. If you have insurance or the CDCP, we'll factor that in.
Do you offer payment options for larger treatments?
Yes — for larger treatment plans such as implants or full smile makeovers, we're happy to discuss options to help spread out the cost. Just ask our coordinator.
Is the first exam or consultation free?
Some consultations (for example, an Invisalign or implant consult) may be complimentary. Call (289) 778-3717 and we'll let you know what to expect for your specific situation.
Visiting Us
Where is Hamilton City Dental located?
We're at 182 Jackson St E, Hamilton, ON L8N 1L4, in the Corktown neighbourhood of downtown Hamilton.
Is there parking, and are you accessible?
There's street parking nearby, and we're easy to reach from across Hamilton. If you have specific accessibility needs, let us know when you book and we'll do our best to accommodate you.
Do you treat nervous or anxious patients?
Yes. We focus on gentle, pain-free, conservative care and take time to keep you comfortable. For certain procedures, sedation options are available — just let us know about any dental anxiety.
Service Areas
Do you serve patients outside of Hamilton?
Yes. While we're based in downtown Hamilton, we proudly welcome patients from across the region — including Stoney Creek, Dundas, Ancaster, Waterdown, Binbrook, Westdale, Stinson, Durand and surrounding communities.
Are you a good dentist for Stoney Creek and Dundas families?
Absolutely. Many of our patients travel from Stoney Creek, Dundas, Ancaster and beyond because of our convenient downtown location and comprehensive, family-friendly care.
What's the closest dental clinic to downtown Hamilton?
Hamilton City Dental is right in the heart of downtown Hamilton at 182 Jackson St E, Hamilton, ON L8N 1L4, making us a convenient choice for residents and workers in the core.